Mobile Appointment Policies

 Booking Appointments
All services are scheduled by appointments ONLY. Please try to schedule your appointment at least 3 days in advance as appointments fill up very quickly. To guarantee the availability of your next appointment, it is recommended that you reserve your next appointment at the end of your service.
Please note: We do accept same day appointments if our schedule permits, however we highly recommend scheduling an appointment in advance.
 
Cancellations/Rescheduling 
To better serve the needs of all of our clients, We request 48 hours advanced notice when cancelling or rescheduling an appointment. If appointments have been cancelled or rescheduled without a 48 hour notice, your deposit will be forfeited.
Punctuality 
Our clients’ time is very valuable to them and to us. Envious Extensions prides it’s self on being on time to service our clients. We greatly appreciate your punctuality so that all of my clients can be accommodated at their scheduled time. We do understand that Las Vegas traffic can also be somewhat unpredictable. Please allow your stylist a 15 minute window for arrival. For example if you book your appointment at 9 am, you can expect your stylist to arrive no later than 9:15 am. 
If a stylist has to wait more than 45 minutes to service a client, there will be a $10 late fee attached to the final bill so that we can compensate the inconvenienced client as a courtesy. We understand that circumstances may arise that impact your arrival and we shall do everything possible to accommodate you.  However, in extreme cases, it may be necessary to reschedule your appointment.
 
Traveling 
All appointments within 15 miles of stylist not be charged a traveling fee. Anything beyond 15 miles will be charged. We travel within a 45 mile radius of Las Vegas, NV. We will also travel beyond Las Vegas should our client provide travel and room and board fees, please contact info@envymymane.com to fly a stylist to you!
 
Hair Detangling/Take Out 
We require that all clients have their hair detangled PRIOR to their appointment. If you have braids or any added hair, you must have it already taken out and detangled PRIOR to your appointment. There is a fee of $15 per hour for detangling and take out services unless a take down/detangling has already been scheduled.
 
Correcting a Style 
No one is perfect. If for some reason you are unhappy with your style please let us know within one week of your original appointment. Anything done after the one week period will be charged a discounted rate.
 
Credit/Debit Card Usage 
We are happy to provide our clients with the option of paying by means of a debit or credit card. 
 
Children 
Most of us have children. We do. As a mobile stylist’ we understand that we are coming to your home when your children may be home. It is okay for you to tend to your children during your appointment as you see fit. Also for appointments booked during non traditional salon hours,our stylist may be accompanied to an appointment with a child please let us know be for hand if this could be an issue. 
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